Wastewater Utility

Wastewater payments are due by the 20th of each month.


Accepted Methods of Payment:

Payments can be made via cash, check, money order, debit/credit card or ACH auto withdrawal.  If paying cash, please bring the exact amount you wish to pay.

How to Pay:

Payments can be made by dropping off the payment in person at Town Hall at 813 S. Michigan Street.  If the office is closed, there is a Drop Box available. Payments can also be mailed to PO Box 399, Burlington, IN 46915.

If making a payment through your bank's bill payment site, please allow extra time for that payment to be received.  Banks mail physical checks to the town.  Payments are not transferred electronically.

Credit/Debit Card Payments Accepted through PayGov.US

Customers can pay their wastewater account with debit or credit card. The Town has contracted with PayGOV.US to provide this service.  PayGOV.US is a provider of electronic payment services to government agencies in Indiana.

The service provided by PayGOV.US is paid for by the user. Customers are assessed a nominal convenience fee for using this payment method. Under this program the costs are covered by the user, rather than all Burlington citizens. The town receives none of this fee.  It is collected by PayGOV.US to cover their expenses.

All previous payment methods are still accepted at no charge. 

To pay your invoice online, you must know your account number.  This information, along with your account balance, is not available at the PayGOV.US site.  Click on the PayGOV.US icon below to pay with your credit/debit card.  A convenience fee of 3.0% will be assessed to each transaction.  There is a minimum Convenience fee of $1.00 for all transactions under $33.00.  You will be given to option to "accept" once your information is entered.  If you choose not to proceed, do not click next to "accept" and simply close out the screen.

You can also come into Town Hall to pay via Credit/Debit card.   The fee is still 3.0%.

To pay over the phone, contact 1-866-480-8552.  There is a higher convenience fee percentage for payments taken over the phone.

PayGOV.US accepts Discover, MasterCard, Visa and American Express.



Payments received after the 20th of the month are subject to a 10% penalty.  Please make sure to have payments in to the office by the due date to avoid penalties.  Past due accounts can have liens placed against the property.  Liens are added to property taxes as a special assessment and must be paid through the Carroll County Treasurer's Office once placed and certified.


Payments made are first applied to any penalties that have incurred.  Then payments are applied to the oldest balance on the account.  For example, an account balance is $128.  $44 is 60 days past due, $44 is 30 days past due and $40 is current.  A payment of $44 is received.  Penalties are paid first.  In this case, that is $8.00.  $36 would then be applied to the oldest balance.  This account will still receive a 10% penalty on the current balance because the current balance has not been paid in full by the 20th of the month. 

If you are in need of assistance with your sewage bill, click here to learn more about Township Assistance